Ps4 Asking for Usb Device but Wont Read It

One of the most common, yet very annoying PS4 error messages is the one that says: "The USB storage device is not continued" with fault lawmaking number [SU-41333-iv]. Sometimes this error message comes with a lawmaking number CE-37857-0 but generally it'southward referred to with code number [SU-41333-4]. In some cases, though there won't exist any code number.

This mistake bulletin shows up due to several reasons, not necessarily a defective USB storage device as many may think. Additionally, there're also various methods to set up Error [SU-41333-4] and become PS4 to read the USB storage device over again.

So, how to work around PS4 Error [SU-41333-4]? Is there any viable method you can rely on to resolve that error? Well, don't panic, every error has its ain fix. You have to be patient and endeavour everything in order to find your way out.

Explaining PS4 Error [SU-41333-iv] Message

the usb storage device is not connected - PS4 error message
The "The USB storage device is non connected [SU-41333-4]" error message indicates that the PS4 system is unable to recognize the USB storage device connected to it. In almost cases, this error message shows upwards with the USB storage device used equally extended storage. but if you connect a flash retentiveness stick to PS4, the organization volition easily recognize it. Sometimes the situation is worse and this mistake occurs with whatever USB storage device connected.

Well-nigh frequently, PS4 Error [SU-41333-4] all of a sudden occurs without any prior sign/alert. The USB storage device would piece of work fine for a long fourth dimension, then of a sudden it stops working and this message appears. That's it, information technology happens for no visible reason. That's why it is so annoying and frustrating.

Why Would PS4 Mistake [SU-41333-4] Occur?

PS4 Error [SU-41333-4] may occur when PS4 or the external storage device is defective due to some sort of concrete/logical damage, depending on the situation the external HDD underwent.

For example, when the external hard bulldoze falls down to the floor mistakenly, especially while it's continued to the PS4 (which makes the example worse). This would cause an electrical brusque that would impact the way the PS4 system recognizes the USB-connected devices, or it would cause a ability surge to the USB storage device. If this is the case, it doesn't imply necessarily a hardware defect. It may only mean that you lot demand to fix system files that became corrupted.

PS4 Error [SU-41333-4] may occur also if the external hard drive cablevision is damaged or nonfunctional, or fifty-fifty when the PS4 USB port to which the external HDD is connected is not working.

Methods to Set Error [SU-41333-4]

There are iii situations in which Error [SU-41333-iv] appears:

When using the external storage device as an extended storage and trying to access it via the "USB Storage Devices" department. | Usually this error message comes with no error code.
It appears also when using the external storage device every bit a backup storage. When you lot go to the "Saved Data in Arrangement Storage" page and click the option "Copy to USB Storage Device" this fault message shows up. In older versions of PS4 arrangement software, it would come with error code (CE-37857-0). On its official twitter account, Sony suggests a quick ready for this error code:

Connect the USB, go to [Sound/Devices] > [Cease Using Extended Storage] on the quick carte and then reconnect information technology. Make sure you lot reconnect it securely.
Make sure the storage device is Fatty or exFAT formatted.
When trying to update PS4 system software via a USB storage device. | This error message appears normally in the Prophylactic Mode and has the fault lawmaking (SU-41333-4). On its official twitter account, Sony suggests a quick fix for this error code:

Format an USB to ExFAT.
Download the system update to the USB and install it, from this link.
Click on the "Download Update" blue button, go to "Update using a computer".

These suggested fixes won't ever work, and the showtime situation needs additional efforts to fix.

So, let's lay out the most common reasons for this case below.

Near Common Reasons

There are several reasons that sit down behind this problem. When you lot get Error [SU-41333-4] saying: "The USB storage device is not connected", one of the following might cause information technology:

Lacking USB Storage Device. | Usually the difficult drive itself is fine, simply the USB span that helps connecting the USB cable to the SATA interface of the hard bulldoze is out of action.
Defective PS4 USB Port. | It happens sometimes due to the misuse of the PS4 USB port.
The PS4 doesn't receive enough ability. As a issue, the USB port won't be able to run external hard drives that relatively consumes a considerable corporeality of power.
The USB cable that links the device to PS4 is damaged/croaky.
Connecting the USB storage device via a USB hub, or using a USB hub external hard drive. | PS4 doesn't support storage devices continued via a third party medium (USB hub).
ِSharp power surge or electrical short. | This may have ruined something between the PS4 and the hard drive that compelled PS4 system to stop recognizing it.
Improper installation of PS4 organization software update. | If you have updated PS4, just due to some reason information technology didn't go totally well, this might be one of the symptoms.
Improper installation of a game/app or its update. | The same thing we say here. But, additionally, bad installation of a game/app or its update can impact the functionality of the whole PS4 system.
Corrupted PS4 database. | Sometimes the reason is too trivial, and you lot just need to fix corrupted PS4 database.

There might be other reasons that we've missed, but according to our expertise, these are the most common.

Bones troubleshooting

Let's do basic, all the same essential, troubleshooting acts before diving deeper into the event.

completely plow off the PS4

The very first step to take when trying to troubleshoot and set whatsoever error in the PS4, including Error [SU-41333-4], is to turn it off completely. You demand so to unplug information technology from the power source and wait iii-five minutes before turning it on over again. This operation helps the PS4 to recover from any fault caused past abrupt electric short.

Also, disconnect the USB storage device from the PS4 during this operation, and before y'all turn it on, connect the USB storage device again while the PS4 is off, then turn it on and check whether it works or not.

Endeavour with another USB storage device

If you take some other USB storage device, it'southward highly recommended that y'all attempt using it on PS4 to figure out whether it's the PS4 USB port is causing this mistake or the sometime USB storage device.

Articulate the CMOS Retention

Corrupted CMOS memory information can crusade tons of errors to the PS4 system. That's why it's always adept to clear the PS4 CMOS memory chip when doing any kind of troubleshooting. The bad part hither though is that y'all demand to exist a savvy or tech-literate in order to carry out this process, as it is not as easy as it might seem.

Now, if the Error [SU-41333-4] persists and the PS4 is nonetheless telling you that the USB storage device is non connected, allow's try other methods.

Diagnosing the USB storage Device

Let's start diagnose the USB storage device that the PS4 tin can't recognize before moving on with the solutions. We want to know if the problem is with that device or with the PS4 system itself.

Doing that is pretty easy. All you need to know is either connect it to another PS4 or a PC/Mac system. If it works fine there and the system fully recognizes it, the source of problem is determined and so, it's the PS4 system.

Since most PS4 users don't have more ane console, nosotros'll prefer the 2d option and connect the USB storage device to a PC.

Connecting PS4 USB Storage Device to a PC

Then, once connected to a PC, yous should get a bulletin indicating that the arrangement has properly recognized the connected USB bulldoze. Otherwise, if the USB storage device is lacking, y'all'll get a message like the i below.

usb storage device not recognized on PC

Or y'all might not become any response at all from the system. This is a bad omen so. It indicates that the external difficult bulldoze is not functioning at all. It might hateful that you lot have to buy a new one then.

Important Note

PS4 organisation fully encrypts USB storage devices used as extended storage. Therefore, after your PC recognizes the bulldoze, you lot'll find information technology listed in the "This PC" folder, but without whatever additional details. See the image below:

When you lot endeavour to access it, this message appears:

Just click Cancel and don't format the deejay. Otherwise you lot'll lose all your information stored on the external storage device.

Ok, but what if the drive is not listed on the "This PC" folder? Don't worry, information technology happens often. Just go to Control Console -> Authoritative Tools -> Computer Management -> Storage Management. You should find it listed there as an unallocated storage.

If yous see that, residue assured that the USB storage device is healthy and not defective.

Not Recognized By PC

Now, what if the system can't recognize the connected USB storage device? Well, don't panic, information technology's non the end of our journey yet. Sometimes Windows Arrangement needs a restart to recognize newly-connected devices. Then, what you can do is to plough off your PC, connect the external storage to it, turn it on now and let Windows practice its job. If this still doesn't work for you, nigh probably the storage device is lacking. It might be the USB cable though that'southward damaged. You have to do your ain tests to figure out where the problem exactly is.

The reason might exist the USB-SATA bridge which helps the external hard bulldoze connect to USB cables. It might exist lacking.

USB-SATA bridge

USB-SATA Bridge

If this is the example, you lot have to dismantle it and connect the hard drive internally to your PC, or externally via another external hard bulldoze enclosure. Now, if you've established a new connexion between the USB storage device and PC, check whether it works or non.

Fixing the [SU-41333-iv] Mistake

So, if you've already confirmed that the USB storage device is working fine, we take to work on your PS4 then. In fact, in most cases the PS4 system is totally responsible for that error, non the USB storage device.

Error [SU-41333-4] ordinarily occurs because of a corrupted installation/update of PS4 organization software. Sometimes, it happens correct later updating or installing a game that's not fully compatible with the electric current version of PS4 organisation software. This will cause conflicts inside the PS4 organization and impacts its functionality.

On the other hand, it might occur due to a lacking PS4 USB port. Hither, endeavour to switch the port and see if this resolves anything. Effort also to connect another USB storage device (due east.g. Flash memory stick) to your PS4 and bank check whether information technology recognizes it or not via that specific port.

If that doesn't work all the same, nosotros'll presume that the PS4 system needs maintenance and is what causes this issue.

If this really the example, you can easily fix Error [SU-41333-4] by either rebuilding the PS4 database or initializing PS4.

Rebuilding the PS4 database can resolve many issues related to PS4 performance. It won't gear up every single error, but it does fix a lot. In fact, you need to rebuild the PS4 database regularly once every 6 months (or when needed) in order to maintain the best performance level of PS4.

As for initializing PS4, it is the last resort. You have to try the soft initialize commencement. If that doesn't work, you get for the FULL initialize.

Of import Notes

Before initializing PS4, y'all have to back upwardly your game saves and screenshots either on the deject storage or some other USB storage device (if possible).

After the initialization is complete, the very first thing yous take to exercise is to update the PS4 system software to the latest version. That comes earlier anything else. After that, connect the USB storage device and bank check whether it works now or not.

Decision

PS4 Error Code [SU-41333-4]

The error bulletin "The USB storage device is not connected" (or Error Code CE-37857-0, or SU-41333-four) is not that difficult to set up. You just need to be somewhat savvy and know exactly how to behave. If you have important information on the external difficult drive that you're not ready to lose, even so nothing of the to a higher place method worked, you better consult with an experienced technician. On the other hand, you're totally welcome to discuss your result with us via comments. Only get out u.s.a. a comment and one of our experts will respond to y'all as shortly as possible.

Questions & Answers

Why does the PS4 tells me the USB storage device is not connected (SU-41333-4)?

Information technology'due south because either the USB storage device is lacking, or the PS4 USB port is malfunctioning due to several reasons related to receiving ability or a harm in the USB port/carte du jour. (read more possible reasons in this article)

Is it possible to fix Error (SU-41333-4) myself?

It depends on how hard the issue is. It can exist as piece of cake as replacing a USB cablevision and can be as difficult every bit having to replace the PS4 USB menu.

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Source: https://www.ps4storage.com/the-usb-storage-device-is-not-connected-error-fix/